Question 1

What is ReachyReach?

Accepted Answer

The AI outreach platform. You pick who to reach, agents run the campaigns and follow-up, and every reply lands in one inbox.

Question 2

What is a sender?

Accepted Answer

A LinkedIn account you connect to ReachyReach. One sender is one seat. People on your team stay free.

Question 3

Can I run more than one sender?

Accepted Answer

Yes. One campaign can run across many senders, and each sender is its own seat.

Question 4

Where do replies go?

Accepted Answer

Every reply lands in Unibox, one inbox across all your senders. Open, done, snooze, or assign.

Question 5

What is a lead vs a contact?

Accepted Answer

A contact is a person you reach. A lead is a contact in your pipeline, with five stages, tasks, and activity.

Question 6

What is the first week?

Accepted Answer

A 7-day trial with the whole platform, no card required. Connect a sender, import contacts, build a campaign, and launch.

Question 7

How do I connect LinkedIn?

Accepted Answer

Add a sender, enter the LinkedIn credentials, confirm the verification code, and mark the connection complete.

Question 8

What can a campaign launch?

Accepted Answer

Invitation and Message steps, with conditions that branch on accepts and replies. InMail and Find email stay in Review until you remove them.

Question 9

Why are InMail and Find email in the picker?

Accepted Answer

They are visible while we finish them. Review blocks launch until you remove them, so nothing half-built goes out.

Question 10

How do I import from Sales Navigator?

Accepted Answer

Save a Leads search in Sales Navigator, then import it from Imports. The sender needs Sales Navigator on their LinkedIn account.

Question 11

What do I pay for?

Accepted Answer

Sender seats. 49 EUR per sender per month, 39 billed annual. Everything else, including teammates, is free.

Question 12

Are teammates billed?

Accepted Answer

No. People on the team are always free. Only senders are seats.

Question 13

What is in the trial?

Accepted Answer

Seven days of the whole platform on up to three senders: campaigns, Unibox, imports, leads, and protection. No card required, and nothing is charged. If you do not add a card, the trial simply ends.

Question 14

What are enrich tokens?

Accepted Answer

Company enrich runs on tokens. Every sender seat includes 150 tokens each month, and extra packs are in Billing.

Question 15

How do I cancel?

Accepted Answer

In Billing, whenever you want. The seat stays live until the paid period ends.

Question 16

What happens if an account looks unhealthy?

Accepted Answer

Health stays in view. Caps, warmup, and send windows protect the account, and a kill switch stops everything when you need it.

Question 17

Who can change billing or safety?

Accepted Answer

Roles decide. Owners and admins change billing and safety. Members and viewers do not.

Question 18

Where do I get help?

Accepted Answer

The Help Center covers every module, and Messenger in the app reaches us when you are signed in.

Answers, straight.

Questions.

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Start reaching.